Welcome to Hollywood Vapor Smokes. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully, as they outline the legal agreement between you (the “Customer”) and Hollywood Vapor Smokes.
1. General Terms
- By purchasing from Hollywood Vapor Smokes, you affirm that you are at least 21 years of age or older (or of legal age in your jurisdiction to purchase vape products).
- Hollywood Vapor Smokes reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our website or services implies acceptance of these changes.
2. Product Usage and Safety
- All products sold by Hollywood Vapor Smokes are intended for adult use only.
- Hollywood Vapor Smokes is not responsible for any harm or injury resulting from misuse or improper handling of products. Customers are advised to follow all product usage guidelines and handle all vape products responsibly.
3. Purchasing Policy
- Payment Processing: Payments are processed securely through our authorized payment providers. Orders will only be processed once payment has been received in full.
- Order Verification: Hollywood Vapor Smokes reserves the right to verify orders and may contact customers to confirm their information or request additional verification for fraud prevention.
4. Return and Exchange Policy
- Please refer to our detailed Return Policy for specific guidelines regarding eligible returns, exchanges, and claims.
- Eligible hardware may be returned within 10 days for manufacturer defects only. Claims for damaged glass products must be made within 48 hours of delivery.
- All sales of E-Liquids/E-Juices and Disposables are final. No returns or exchanges will be accepted.
- Hollywood Vapor Smokes may, at its discretion, accept returns outside of the policy terms, subject to a 20% restocking fee and the customer’s responsibility for shipping fees.
5. Shipping and Delivery
- Shipping Times: We strive to process and ship orders promptly; however, delivery times may vary based on the destination and availability.
- Order Tracking: Tracking information will be provided via email once your order has shipped. Hollywood Vapor Smokes is not responsible for delays caused by shipping carriers or customs.
- Lost or Damaged Shipments: Any claims for lost or damaged items must be submitted to our customer service team within 48 hours of delivery.
6. Product Warranty and Liability
- Hollywood Vapor Smokes offers a limited 10-day warranty on eligible hardware for manufacturer defects only. Warranty claims outside this period should be directed to the product manufacturer.
- Hollywood Vapor Smokes disclaims all liability for damages resulting from misuse, mistreatment, or improper handling of our products.
7. Limitation of Liability
- Hollywood Vapor Smokes is not liable for any indirect, incidental, or consequential damages arising from the use of our products.
- By purchasing, you assume responsibility for any consequences arising from improper use, non-compliance with usage guidelines, or health-related concerns.
8. Privacy Policy
- Hollywood Vapor Smokes values your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
9. Dispute Resolution and Governing Law
- Any disputes arising from these terms or your purchase from Hollywood Vapor Smokes will be resolved through arbitration in accordance with applicable laws in [Your Jurisdiction].
- These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction].
10. Contact Information
- If you have any questions or concerns regarding these Terms and Conditions, please contact our Customer Support team at [support@hollywoodvaporsmokes.com]