Delivery Information
Delivery Information
Domestic Shipping (USA)
Hollywoodvaporsmokes.com uses United States Postal Service (U.S.P.S.) Priority Mail & First Class Mail for all our shipping. All Estimated delivery range times are for information only and are not guaranteed.
- All orders are sent from Fort Walton Beach, FL.
- Orders are usually processed within 1 business day of being placed (except Weekends and Holidays).
- All shipments include a tracking number from USPS, which is automatically emailed to you once your package has been processed.
- When tracking your package via either mail service, if you encounter a “not found” error, this usually means that your package has been processed but has not yet been updated into the tracking system of the service provider.
USPS Priority Mail
USPS Priority Mail provides fast delivery at a low negotiated rate and a complimentary $50 insurance.
- Average estimated delivery time: 2 – 3 business days (Monday – Saturday) in the US from the shipping date
- Includes a USPS tracking number
- Hollywoodvaporsmokes.com offers a negotiated flat rate for USPS Priority Mail for all package sizes (small, medium, as well as large USPS boxes)
- Includes a complimentary $50 insurance
USPS First Class Mail
- Average estimated delivery time: 2 – 4 business days (Monday – Saturday).
- Only available for small orders below 16 ounces
- Includes a USPS tracking number
- Does not include insurance
Prior to returning a product you must always:
- Read our Warranty & Return Policy (found on the home page)
- Send us a message on Hollywoodvaporsmokes.com to describe the issue: simply login to your account and select View Messages and make sure to select the correct order number for your message
- Wait for the approval of the return
- If approved – Always include a tracking number with any return and include your order number inside your returned package
Returns must be sent to:
Hollywood Vapor Smokes
6C Hollywood Blvd SW
FORT WALTON BEACH, FL 32548
Disclaimer
All matters related to shipping must be handled with the shipping provider directly. Hollywoodvaporsmokes.com cannot be held liable for any shipment that is late, lost or damaged.
- Shipping fees are non-refundable.
- Orders are usually processed within 24 hours of being placed (except Weekends and Holidays).
- All delivery issues (shipment that are late, lost or damaged) should be addressed with the shipping provider.
- If your packaged is marked “delivered” and you have not received it – do not call us to ask for another one for free!